In this episode

In this episode of Inform, we discuss JobAccess, the national hub for workplace and employment information for people with disability, employers and service providers.

We speak with Daniel Valiente-Riedl, who you heard from in episode 11 when we explored talking about your disability at work. Daniel is the general manager of JobAccess. He joins us to explain what JobAccess is, the services JobAccess offer and how you can access them.

JobAccess: a person centred service

JobAccess provide a number of services. Among those services are a national call service delivered by a team of front line professionals and a comprehensive website with information and advice tailored specifically for people with disabilities.

JobAccess also administer the Employment Assistance Fund for workplace modifications and support and the National Disability Recruitment Coordinator which is an employer engagement service. In addition, JobAccess run the Complaints Resolution and Referral Service and the National Disability Abuse and Neglect Hotline.

One of the things that we are very proud of at JobAccess is that we are client centred. I believe that we are one of the only examples for a fully client centered service. And that is one of the things that I need to make sure that we are focusing on. The individual and the individual employer. And how we can match and maximise that relationship by removing any barriers that the person with a disability may have so they can perform at their best.

 Daniel Valiente-Riedl

Resources

JobAccess

Employment Assistance Fund (EAF)

National Disability Recruitment Coordinator (NDRC)

Complaints Resolution and Referral Service (CRRS) 

National Disability Abuse and Neglect Hotline (the Hotline) 

Transcript

You can find a transcript of this episode here:

Share your story

Do you have a story that you’d like to share? Get in touch at [email protected]

Inform is a production of Independence Australia. If you’re keen to hear more, you can go back and listen to our past episodes here: www.informonline.org.au/listen

Stay tuned for the next episode of Inform. In the meantime, subscribe for free on your preferred podcast listening platform to be the first to hear about future episodes.

Host and producer: Kirby Fenwick
Managing editor: Alison Crowe

Our thanks to Daniel Valiente-Riedl and Job Access.

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